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What are the system requirements for Webcasts, Webinars, and On-Demand Videos?

PBI's Webcasts, Webinars, and On-Demand Videos are delivered via our technology partner, Freestone, via the Freestone™ Viewer. The Viewer runs using HTML5. In order to use the Freestone™ Viewer, we recommend:

  • The most recent version of Google Chrome, Firefox, Safari, or Microsoft Edge.
  • A broadband network connection with a minimum download speed of 10 mbps and upload speed of 5 mbps.
  • The most recent version of your computer’s operating system.

For the best streaming experience, close all other tabs, browsers, windows, or programs. Use an ethernet cord instead of WiFi whenever possible.