What is the return policy for Publications?

A ten-day return privilege applies to all book orders, less an $8.00 handling fee.

E-doc purchases are final. E-docs may not be returned.

Returns Procedure

To ensure proper credit for products returned to PBI:

  • Return the product via a traceable method.
  • Return the product specifically to someone’s attention.

Note the name of the PBI employee you spoke to and the date of the conversation (or include copies of the email messages if you corresponded by email).

Automatic Update Service Policy

Many titles from our PBI Press imprint come with our automatic update service. PBI will publish supplements and new editions as appropriate to keep the book up to date. Everyone who purchases the book will receive each update at a reduced price with an invoice and an option to return it with no further obligation.